No matter what we tell you there is nothing better than hearing how great Imagine Spa Orton Hall is direct from our guests.
If you’d like to tell other people about Imagine Spa Orton Hall please leave a review below!
1st Spa experience
This was mine and my husband's first trip here and also our first ever spa experience. We have a newborn and as Nan was looking after him we decided to have a treat...and what a treat it was. We had our massages in the same room, which I loved, and the use of all the facilities was a added bonus. Thanks for a lovely experience!
This is my 2nd visit to Orton spa. I thoroughly enjoyed it the last time I went, from the customer service to the use of the facilities. It was the winter offer that I brought and the full body massage was amazing. The current time I went was the birthday offer I received via email, which was unmissable. The mud chamber experience for myself and a friend was something very different yet enjoyable and relaxing. The only complaint I have is that the Jacuzzi was out of use this time round and i wish we were informed before hand so we could have resecheduled, as we brought another a friend with us who has never been to a spa and really wanted to try that out!- due to this I shall be rating Orton spa: 4/5. But overall a brilliant place!
Response: Hi Anisa, Thank you for your recent feedback. I\'m delighted to hear you enjoyed your time with us at the spa and that your mud chamber serial was enjoyable. We highly value all feedback we receive at the spa as it helps us to improve upon our services for the future.
I do apologise the Jacuzzi was out of order on your visit, due to the facilities being used seven days a week unfortunately our equipment can break down from time to time, which is disappointing for our guests and spa team. Rest assured we do everything in our power to ensure our facilities are working for our guests.
treats for myself and daughters
Myself and my two daughters treated ourselves to a massage and use of the spa etc. We were treated very well and enjoyed the massage. After these treatments we went into the spa area, where we had a nice swim and use of sauna, steam room etc. However at the end when ready to get changed we found this very disappointing, the area was very small, the lockers were placed right where people are sitting when dressing and undressing, everybody was shuffling around to get out of everyones way, moving your items from one place to another. This in our opinion wasn't very well thought out. Also no where private to change either. It was a shame we just think this needs reviewing. I would give a higher star rating but felt this let it down.
Response: Hello. My Name is Stacey and I am The Spa Manager here at Imagine Spa Orton Hall.
Thank you for your comments concerning your time spent with us. We value all feedback as we want all our guests to have the best possible experience with us.
I\'m delighted to hear you enjoyed your massage treatments and spa experience however I sincerely apologise with your experience of our changing facilities. We are however currently in the process of addressing this issue, and hopefully they will be improved in the not too distant future. We do hope we can welcome you back soon.
I visited Orton Hall this week with a friend, who had booked the Tranquil Springs Package as a late birthday present for me and what an absolutely fantastic day we had. In fact, both of us didn't want to leave! My treatments (back massage, mini-facial and head massage) were amazing and left me feeling completely relaxed and pampered. The staff were really friendly too. I made use of all the facilities on offer and loved the steam room and sauna. We also opted to stay for lunch which was very tasty albeit a bit pricey. My only negative is that there is no hair dryer in the changing rooms and it would have been nice to have been able to dry my hair before leaving. However, this did not spoil my brilliant day and both my friend and I will be making this a regular treat and recommending it to our friends and families. Thank you for a spectacular spa experience!
Christmas Eve Bliss
I love going to Orton Hall and will find any excuse possible to go, so having to host Christmas lunch was a perfect excuse to go and relax before the madness started. I had an amazing time and made full use of all the facilities before going to have my treatments. I splashed out on the December special Gold champagne body wrap, which made my skin feel amazing and I had a lovely gold sparkle and then the sensational eyes with tint. I love going here and the ladies are second to none in their commitment to providing a great time for their customers.
I'm a regular customer at this venue and as ever, I was delighted with my entire treatment. The spa experience is also amazing and the aroma and ambience is blissful. Praises to the staff too who are so friendly, warm and professional and always do their best to make customers feel great and comfortable. I never feel like leaving! Highly recommended.
My friend treated me to the Spa with Mud Treatment for my 50th Birthday. It was wonderful to be able to relax and enjoy the surroundings. The Mud Treatment has left my skin feeling so soft and supple. Thoroughly enjoyed the time we spent swimming, relaxing and chatting. Thank you
Fantastic, lovely and helpful staff. Went to treat my sister for her birthday and we both thoroughly enjoyed our time. I had a gorgeous facial and my sister had a back massage. Will definitely come again!
A lovely relaxing day at Imagine - Orton Hall. We had a massage, facial & the mud chamber. The massage was heavenly (thanks Michelle, she did the massage), the facial very relaxing. We enjoyed the mud chamber but wouldnt do it again, alot of money for the experience which would have been better spent on another treatment. All the staff were great, the spa very clean, only negative for me was the small ladies changing area. Overall a fantastic day & would definitely go back.
Hen Party Spa Day
I just want to say thank you very much for your hospitality. Your staff made us feel very welcome and relaxed and nothing was to much trouble.
The \'Hen\' didn\'t know anything about our visit as we hadn\'t told her where she was going for her Hen Party. She just couldn\'t get over what we had done for her. But unfortunately she did lose her necklace which she took off when she had her treatment and put it in her dressing gown pocket which she was wearing. But unfortunately she didn\'t realize until the next day. She did ring up and spoke to someone but they said the laundry had been picked up. But they would try and contact the people who do your laundry. But I don\'t think she\'s had any joy. Unfortunately the necklace came from Turkey so not easily replaceable.
But once again thank you for an enjoyable, unforgettable day!! I would definitely recommend it to my friends.
Response: Hi Diane,
We\'re very glad you and the girls enjoyed your day with us at Imagine Spa Orton Hall. We\'re also sorry to hear about the Hen\'s necklace! Fingers crossed for it\'s safe return!