We want you to thoroughly enjoy every minute of your time at Imagine Spa.
We hope the following information will be helpful to you. If you are new to the Imagine Spa Experience, you may also like to read our Spa Etiquette page too.
Prior to using any of the facilities, we will conduct a consultation, completing a health form and providing a tour of the facilities. Please make us aware of any medical conditions that may prevent you from having specific treatments, or using some of the facilities before arrival so we can advise accordingly. Please consult your GP before arriving with us if you are pregnant or suffering an illness which you may think could affect your experience. Some treatments may require you to have a doctors note before we carry out the treatment. In cases where there is a health concern, we may refuse to carry out the treatment without a doctors note.
We offer a specially designed massage treatment for expectant and nursing mothers. Some of our treatments however are not suitable for you during this special time, so please allow the spa team to guide you in selecting which treatments are most suitable for you. Unfortunately we do not offer any spa treatments during the first 12 weeks of pregnancy.
Please keep yourself hydrated. Water and herbal teas are provided throughout our spas so please ensure you keep yourself hydrated whilst relaxing at Imagine. This is particularly important after a treatment.
Magazines are available in the spa relaxation room or on reception, (depending on the site that you are visiting), however, please do feel free to bring your own or a favourite book!
It is appropriate to remove jewellery during a spa treatment. Any personal property brought onto the site is the responsibility of the guest. Lockers are available in the changing rooms but we do advise you to leave any valuables, especially jewellery at home. We are unable to accept responsibility for loss or damage incurred to your personal belongings.
Unfortunately we cannot guarantee the availability of all of our facilities/experiences if essential maintenance or repair work is being completed and where possible notice will be provided at the time of booking.